Return & Refund Policy
Effective Date: 3/13/2025
At Damer Consults, we strive to provide excellent IT consulting services, including IT support, web development, social media management, digital marketing, SEO services, branding, and agency staff training. Please review our Return & Refund Policy to understand your rights regarding cancellations and refunds.
1. Eligibility for Refunds & Cancellations
- Refunds are only available for subscription services, digital products, and training sessions.
- Refund requests must be made within 72 hours after the payment was made.
- Consultation fees are non-refundable under any circumstances.
- We do not offer refunds for digital products or software licenses.
- Refund requests are approved only under the following conditions:
- Service was unsatisfactory
- Technical issues on our end
- Incorrect charges or billing errors
2. Refund Timeline & Process
- Customers have 72 hours from the time of payment to request a refund.
- Refunds are processed within 3-7 business days upon approval.
- Refunds are issued via the original payment method or bank transfer.
3. Cancellations & Modifications
- Customers may cancel or reschedule consultations with at least 48 hours’ notice.
- No cancellation fees apply.
- Users can pause or modify their subscription instead of canceling.
4. Non-Refundable Services
- The following services are strictly non-refundable:
- Completed services
- Training fees
- Partial subscription periods
5. Dispute Resolution
- If a refund request is denied, customers may escalate the issue by contacting customer support at:
- Email: support@damerconsult.com
- Contact Form: https://damerconsult.com/contact-us/
We appreciate your understanding and look forward to serving your IT consultancy needs.
For any questions regarding this policy, please contact our support team.
